FAQ
Quick answers to what customers ask us most. Can't find what you need? Email us at support@astravyra.com and we'll get back to you within 1 business day.
About the Trimmer
What is the Astravyra™ Precision Trimmer?
It's a 2-in-1 cordless facial hair trimmer with hypoallergenic rotary blades, a built-in LED light, and two interchangeable heads: a precision head for eyebrows and a flat head for cheeks, chin, upper lip, and peach fuzz.
Is it actually painless?
Yes. The rotary blades lift and trim hair above the skin's surface instead of dragging a sharp edge across it like a razor, so there's no cutting, pulling, or pressing required.
Will trimming make my hair grow back thicker or darker?
No. This is a common myth. The fine hair on your brows, cheeks, and upper lip is vellus hair, and trimming it doesn't change its root, thickness, or color.
Is it safe for sensitive skin?
Yes. Because the blades don't have direct blade-to-skin contact the way a razor does, most customers with sensitive skin use it with no irritation, redness, or bumps.
Can I use it in the shower?
Yes, it's designed to hold up fine to water exposure during everyday use.
Battery & Charging
How long does the battery last?
A full charge takes about 2 hours over USB-C and holds enough charge for weeks of regular touch-ups.
What charger does it use?
A standard USB-C cable, the same type used to charge most modern phones and laptops.
Orders & Shipping
How long will my order take to arrive?
Orders are processed within 1–2 business days and typically arrive within 5–11 business days. You'll receive a tracking link by email as soon as your order ships.
Do you ship outside the United States?
Right now we only ship within the United States. We're working on expanding to more countries soon.
How do I track my order?
Visit our Track Order page and enter the order number and email you used at checkout.
Returns & Guarantee
What if I don't like it?
You're covered by our 30-day guarantee. If Astravyra isn't right for you, reach out within 30 days of delivery for a full refund. See our Returns and Exchanges page for the full details.
What's included in the box?
1x Astravyra™ Precision Trimmer, 1x eyebrow precision head, 1x facial head, 1x USB-C charging cable, 1x cleaning brush, and 1x protective travel cap.